Which situation is NOT grounds for discipline concerning human remains?

The option indicating prompt communication with family does not represent grounds for discipline concerning human remains because effective communication is an essential aspect of ethical funeral practice. Funeral professionals are expected to maintain transparency and communicate timely with grieving families regarding the status and handling of human remains. This behavior demonstrates professionalism and respect for the family's needs and can help build trust during a difficult time.

In contrast, making unauthorized claims and failing to return remains as requested can lead to significant legal and ethical issues, undermining professional standards and potentially violating regulations related to the handling of human remains. Transporting remains without proper legal documentation also poses serious legal implications and can jeopardize the funeral establishment’s compliance with state laws. Therefore, prompt communication is crucial and aligns with the expected duties of funeral service practitioners, distinguishing it from the other options that present serious breaches of practice.