For how long must a funeral home provide records of preneed contracts?

The requirement for funeral homes to retain records of preneed contracts for a specified duration is primarily rooted in state regulations and standards for consumer protection. In Indiana, funeral homes must keep records of preneed contracts for ten years after the contract is fulfilled or paid in full.

This retention period is important because it allows for any necessary follow-up regarding the contracts, enables proper management of the financial obligations associated with them, and ensures that both the funeral home and consumers can address any disputes or inquiries that may arise over time. By maintaining thorough records for this duration, funeral homes can uphold transparency and accountability, which are critical elements of trust in the funeral service profession.

The other suggested periods—five years, seven years, and fourteen years—do not align with the established regulations and would not provide the necessary security and oversight intended by the law.